To Fight Or Not to Fight, a PEO Perspective on Unemployment Claim Challenges

Many business owners and managers have foundTo help avoid unemployment claims from
themselves in a quandary over whether or not toemployees who 'quit', have an accurate job
fight an unemployment claim. Who is eligible? Whodescription detailing current and even possible
pays for a claim? How does this affect myfuture duties. This will avoid surprises to the
business in the long run? Since it's your taxes thatemployee.
pay for unemployment benefits, it's in your bestScreen your potential new hires carefully to make
interest to become familiar with the how thissure they are up for the job and flexible enough
program works. Here are some facts aboutto switch duties or even locations in the future if
unemployment that might just help to make thenecessary.
decision whether or not to fight a claim a littleNow if your employee left work for a compelling
easier.personal reason not attributable to the employer,
Who gets what? - Unemployment benefitthey may still be eligible but your account will not
payments are made to workers (claimants) whobe charged.
are temporarily unemployed through no fault ofWho pays for unemployment benefits? - Simply
their own, and who are attempting to re-enterput, employers. When you pay taxes to the
the labor force. As an employer, yourState Unemployment Tax Administration (SUTA),
unemployment taxes pay the entire cost ofthis money is put into an account to pay for
unemployment benefits paid. Unemployment taxespossible future claims. If it is determined that a
cannot be withheld from your employees' wages.former employee is in fact eligible for benefits,
Only wages paid during a 12-month period, calledthis money is then charged to your account. You
the base period, are used in establishingwill receive quarterly reports detailing all the claims
unemployment benefit amounts. The base periodpaid and how much was paid to each individual.
is the first four of the last five completedTo Fight or not To Fight? - This is up to you. Our
calendar quarters prior to the date the claimantadvice, FIGHT. Unemployment benefits were set
files for benefits.up to assist individuals who found themselves
The highest amount of wages paid in a quarter ofunemployed through no fault of their own. In
the worker's base period determines the weeklyother words, if the employee was laid off due to
benefit amount. The minimum weekly amount isa reduction in force, they had no control over the
$60, the maximum is $240.decision and would have probably continued
The claimant may collect up to 26 weeks ofproviding satisfactory work for their employer if
benefits, or 1/3 of his/her total base periodthey had the chance. Furthermore, unemployment
wages, whichever is less, during a benefit year - abenefits were meant to assist these individuals to
52-week period. The maximum amount that maykeep food on the table while they are 'actively'
be collected is $6240.seeking other work. Benefits were not meant to
Now eligibility will depend on the reason thebe never ending or, to be a sole source of
claimant left their last job. Whether the last jobincome.
was your business or not doesn't matter. If theyIf your former employee was terminated for
worked for you during the based period you maycause, you should fight or dispute the claim. Here's
still receive a claim.how to do it:
Remember, a claimant is only eligible for benefits1 - When you receive the claim, don't ignore it!
if they become unemployed through no fault ofYou only have 10 days to respond so make this
their own. So keep good documentation ona priority.
performance issues as it will help you in the long2 - The form will ask you to verify the reason
run.the individual became unemployed. If you told
The last straw! - Many employers believe that asyour employee that you were 'laying them off',
long as they have historical documentation, it willyou can not change your mind and list the reason
help them win an unemployment claim. This mayas 'terminated'. This is why it is important to be
not be so. The unemployment claimsstraight with your workforce especially during a
administrator in your state will look at the finaltermination. If you are firing them, be clear with
incident that caused the termination. For instance,them and tell them that they are fired. Hey, it
if Joe had repeated write-ups in his file forworks for Don Trump.
attendance issues but the reason for termination3 - You will be asked to attach any supporting
was insubordination, Joe may just win his claim fordocumentation. Here we go again with
unemployment benefits. Typically the claimsdocumentation. Attach write-ups and
administrator is going to want to see progressivedocumentation of verbal warnings that will show
discipline that leads to no other choice butprogressive discipline leading to the termination. In
termination. If Joe is going to be terminated forother words, you will want to show the
insubordination, make sure your documentationUnemployment Administrator that despite
shows that he has been warned about thiswarnings and re-direction, your employee
behavior but continued until it left you no choice.continued the unacceptable behavior leaving you
But they QUIT! - If the claimant was dischargedno choice but to terminate them.
for misconduct or quit without good cause in4 - Run it by your HR department. Have your HR
connection with the work, benefits will be deniedDepartment assist you with fighting
for as long as he/she is currently unemployed.unemployment claims. They've just about seen it
But what happens when an employee voluntarilyall and know how to properly file a dispute and
quit with good cause in connection with the work?win.
For instance:o Sudden and complete change in5 - Appeal? That's right, if you dispute a claim and
work duties making it difficult to continuebenefits are denied to the individual, they may still
workingo Sudden change of workplace makingappeal that decision. In that case, you will be
travel distance unreasonably longero Unsafe workinvited to attend a hearing by phone or in person.
environment based on the employee's abilitiesAgain, don't ignore it! You got this far, don't let a
Examples like these may be reasons allowed byhearing scare you. Participate in the hearing and
the Unemployment Administrator for payment ofhave your documentation and notes ready. Be
unemployment benefits.honest and be specific. The hearing officer will
Of course, many reasons may be subjective sothen make a determination which becomes final. If
it's a good idea to discuss possible changes to anbenefits were paid to the individual and it is
employee's work environment or duties with yourdetermined that they were not in fact eligible,
Human Resources Manager to discuss implicationsthey will be asked to pay that money back to
related to potential claims like unemployment.your unemployment account.