The Duty Of Confidentiality In Real Estate

In any Listing Agreement there is a point in timecourt proceedings.
when the agency relationship ends.The real estate brokerage, on the other hand,
A Listing Agreement, as it is widely known, istook the position that any duty of confidentiality
none other than a contract between the rightfularising from the agency relationship ended with
titleholder of an interest in land (the 'Principal') andthe expiration of the Listing Agreement. The firm
a duly licensed real estate firm (the 'Agent'),argued, moreover, that even if there was a duty
whereby the firm stipulates and agrees to find aof continuing confidentiality such duty would not
Buyer within a specified timeframe who is ready,preclude or otherwise limit the evidence that the
willing and able to purchase the interest in landreal estate brokerage would be compelled to give
that is the subject matter of the contract whileunder a subpoena or in a process under the Rules
acting within the realm of the authority that theOf Court. And, finally, the realty company pointed
Principal confers onto the Agent, and whereinout that there is no such thing as a realtor-client
furthermore the titleholder stipulates and agreesprivilege, and that in the instant circumstances the
to pay a commission should the licensee ever beSeller could not have prevented the firm from
successful in finding such Buyer.giving evidence in the lawsuit.
As in all contracts, there is implied in a ListingThe Real Estate Council did not accept the line of
Agreement an element which is commonly knowdefence and maintained that there exists a
at law as an 'implied covenant of good faith andcontinuing duty of confidentiality, which extends
fair dealings'. This covenant is a generalafter the expiration of the Listing Agreement.
assumption of the law that the parties to theCouncil ruled that by providing the Affidavits both
contract - in this case the titleholder and thethe brokerage and the two licensee had breached
licensed real estate firm - will deal fairly with eachthis duty.
other and that they will not cause each other toThe attorney-client privilege is a legal concept that
suffer damages by either breaking their words orprotects communications between a client and the
otherwise breach their respective and mutualattorney and keeps those communications
contractual obligations, express and implied. Aconfidential. There are limitations to the
breach of this implied covenant gives rise toattorney-client privilege, like for instance the fact
liability both in contract law and, depending on thethat the privilege protects the confidential
circumstances, in tort as well.communication but not the underlying information.
Due to the particular nature of a ListingFor instance, if a client has previously disclosed
Agreement, the Courts have long since ruled thatconfidential information to a third party who is not
during the term of the agency relationship there isan attorney, and then gives the same information
implied in the contract a second element thatto an attorney, the attorney-client privilege will still
arises out of the many duties and responsibilitiesprotect the communication to the attorney, but
of the Agent towards the Principal: a duty ofwill not protect the information provided to the
confidentiality, which obligates an Agent actingthird party.
exclusively for a Seller or for a Buyer, or a DualBecause of this, an analogy can be drawn in the
Agent acting for both parties under the provisionscase of a realtor-client privilege during the
of a Limited Dual Agency Agreement, to keepexistence of a Listing Agreement, whereby
confidential certain information provided by theconfidential information is disclosed to a third party
Principal. Like for the implied covenant of goodsuch as a Real Estate Board for publication under
faith and fair dealings, a breach of this duty ofthe terms of a Multiple Listings Service
confidentiality gives rise to liability both in contractagreement, but not before such information is
law and, depending on the circumstances, in tortdisclosed to the real estate brokerage. In this
as well.instance the privilege theoretically would protect
Pursuant to a recent decision of the Real Estatethe confidential communication as well as the
Council of British Columbia ( , the regulatory bodyunderlying information.
empowered with the mandate to protect theAnd as to whether or not the duty of
interest of the public in matters involving Realconfidentiality extends past the termination of a
Estate, a question now arises as to whether orListing Agreement is still a matter of open debate,
not the duty of confidentiality extends beyondagain in the case of an attorney-client privilege
the expiration or otherwise termination of thethere is ample legal authority to support the
Listing Agreement.position that such privilege does in fact extend
In a recent case the Real Estate Councilindefinitely, so that arguably an analogy can be
reprimanded two licensees and a real estate firminferred as well respecting the duration of the
for breaching a continuing duty of confidentiality,duty of confidentiality that the Agent owes the
which the Real Estate Council found was owing toSeller, to the extent that such duty extends
the Seller of a property. In this case the subjectindefinitely.
property was listed for sale for over two years.This, in a synopsis, seems to be the position
During the term of the Listing Agreement thetaken by the Real Estate Council of British
price of the property was reduced on twoColumbia in this matter.
occasions. This notwithstanding, the propertyClearly, whether the duty of confidentiality that
ultimately did not sell and the listing expired.stems out of a Listing Agreement survives the
Following the expiration of the listing the Sellertermination of the contract is problematic to the
entered into three separate 'fee agreements' withReal Estate profession in terms of practical
the real estate firm. On all three occasions theapplications. If, for instance, a listing with
Seller declined agency representation, and the firmBrokerage A expires and the Seller re-lists with
was identified as 'Buyer's Agent' in these feeBrokerage B, if there is a continuing duty of
agreements. A party commenced a lawsuit asconfidentiality on the part of Brokerage A, in the
against the Seller, which was related to theabsence of express consent on the part of the
subject property.Seller a Realtor of Brokerage A could not act as
The lawyer acting for the Plaintiff approached thea Buyer's Agent for the purchase of the Seller's
real estate firm and requested that they provideproperty, if this was re-listed by Brokerage B. All
Affidavits containing information about the listingof which, therefore, would fly right in the face of
of the property. This lawyer made it very clearall the rules of professional cooperation between
that if the firm did not provide the Affidavitsreal estate firms and their representatives. In
voluntarily, he would either subpoena the firm andfact, this process could potentially destabilize the
the licensees as witnesses to give evidenceentire foundation of the Multiple Listings Service
before the Judge, or he would obtain a Courtsystem.
Order pursuant to the Rules Of Court compellingIn the absence of specific guidelines, until this
the firm to give such evidence. The real estateentire matter is clarified perhaps the best course
firm, believing there was no other choice in theof action for real estate firms and licensees when
matter, promptly complied by providing therequested by a lawyer to provide information that
requested Affidavits.is confidential, is to respond that the brokerage will
As a direct and proximate result, the Seller filed aseek to obtain the necessary consent from the
complaint with the Real Estate Council maintainingclient and, if that consent is not forthcoming, that
that the information contained in the Affidavitsthe lawyer will have to take the necessary legal
was 'confidential' and that the firm had breached asteps to compel the disclosure of such
duty of confidentiality owing to the Seller. As itinformation.
turned out, the Affidavits were never used in the