| p>As dentists we try to be accommodating to all | | | | favorite patients, and sends out dismissal letters |
| our patients, referring doctors, laboratory | | | | to his least favorite. What a great idea! We all |
| technicians, staff members, and insurance | | | | know - it's only the minority that causes the |
| companies. But, make sure you are not sacrificing | | | | majority of our stress and problems in our life |
| your own happiness in dentistry just to please | | | | and in our practice. How much better off would |
| everyone else. | | | | your life and your practice be, if you just passed |
| Remember, you can't please everyone in life. No | | | | out a few dismissal letters? |
| matter what you do, the decisions you make, | | | | Really, it's just that simple. I'm sure right now, |
| how hard you try, or what you say- someone's | | | | many of you are thinking of names and faces of |
| probably not going to like it. Keeping "unhappy" | | | | patients or a particular staff member that you |
| staff members, patients, or insurance companies | | | | would rather not see on Monday morning. They |
| in your practice, and listening to their opinions, | | | | may even have similar feeling towards you. Then |
| complaints, and judgments can result in | | | | stop treating them! Stop employing them! Stop |
| unhappiness for yourself. | | | | accepting their insurance! Let these people or |
| Do you have a few patients or a particular staff | | | | companies find someone else to frustrate-life's |
| member that totally stresses you out? Are you | | | | too short. Send them a letter, give them back |
| letting patients control your collection policies? Do | | | | their money, fire them, whatever it takes. Just |
| insurance companies dictate your treatment | | | | get them out of your practice. |
| plans? Are you doing dentistry that you don't like | | | | Don't forget to send out some Thank You letters |
| to do or working hours you don't like to work? | | | | or gift certificates to your good patients, and tell |
| Are you trying to please everyone associated | | | | your good staff members that you appreciate |
| with your practice? Maybe it's time to stop letting | | | | them or treat them to a special lunch. |
| others control your life. | | | | Carefully chose the people allow into your life. |
| You might want to consider having a little "going | | | | Don't let the people around you control your |
| away" party. A wise dentist once told me that at | | | | happiness. |
| the end of every year he has a party for his | | | | |