Ensuring Success in Your Small Business Venture

Thanks to the Internet, the opportunities foryour personal assets to clear the loan. Sole
working and conducting business online haveproprietorship is a bad idea if you have a large
grown by 200% since the mid-1990s. Yet, 90%debt. Try to form a partnership with a more
of small businesses fail. Why? The major reason isexperienced, or financially strong business. If
that most people are not prepared to take ondepending on a single partner in the business
the challenges of managing and building their ownsounds risky, join a cooperative to offset the risk.
business. Read on to assess your businessForming a corporation, while the best method for
preparedness.keeping personal liability under control, is not
1.    Do you have the aptitude: Are you a selfpractical for small businesses because of double
starter? Can you communicate effectively withtaxation, bookkeeping, and similar issues.
suppliers and customers? Are you ready to workOnce you have started your business, in the initial
hard? Can you stick to schedules? If your answerstages, you need to take care of the following
to any of these questions is no, you are not yetissues:
ready for entrepreneurship.1.    Employee Management: Online resellers do
2.    Are you street-smart: Drop shippingnot generally hire other employees unless they
resellers often run into scams. These include fakehave a large business. Most people who work
products, poor quality goods, and excess shippingfrom home hire temporary or contract workers
costs. As a rule of thumb, you should not dofor managing their online store or handling phone
business with suppliers who demand a fee. If youcalls. Your employees will work well only if you
cannot find honest suppliers from the thousandstreat them well and they think your business is
of suppliers who advertise their products online,worth their time. Therefore, you have to present
you will only get slightly burned in a businessa professional image to employees and
venture.contractors, and make sure they understand you
3.    Can you acquire licenses and permissions:mean business, literally. Many startups hire people
Resellers require a business tax license forwho do not take their employers seriously, and
ordering supplies. You have to look at considerablethis can ruin your efforts and waste your time.
paperwork related to tax, shipping, and importEmployee management also involves tax, health
and export of goods. If you think it would be hardinsurance, work visa issues. Contact workers
to get the licenses, put your business plans onhave to pay tax on their income, and you have
hold until you have an alternative.to ensure that your freelance workers fall under
4.    Can you acquire finances: Some businessthe category of contract workers as defined by
ideas find many supporters. Others flounder andthe Internal Revenue Service (IRS). An employee
die because the required financial backing wascontract is helpful for long-term projects, but you
unavailable. You need money not just to buy thedon't require one for shorter projects with
first inventory, but also for hiring equipment andfreelance workers.
paying employees. And you need enough capital2.    Insist On Written Contracts: Resellers have
to support your business until you break even.many complaints against unethical drop shippers
Banks are the obvious choice when looking forlike: They supply poor quality items, they steal
funds, but unfortunately, few banks are willing toclients from resellers, they charge too much for
extend loans to small businesses, particularlyshipping, they do not package the products
home-based ones. If you plan to set up aproperly, and they ask for high monthly fees. The
home-based business, the Small Businessonly way to protect yourself from unscrupulous
Administration might be the right organization tosuppliers is to have everything in writing.
approach for guidance and funding. There areContracts are not always mandatory by law, but
many other loan programs run by thethey go a long way in protecting business
government, and you should do a little researchinterests. Besides suppliers, you also need to sign
to judge the feasibility of your venture from acontracts with shipping companies, warehouses,
financial point of view. If you are a femaleand other service providers.
business owner, or belong to any of the special3.    Customer Relationship Management: For
groups notified by the government, you can getresellers, communication is the key to success.
substantial financial support through theseWhether it means you provide detailed product
organizations. However, if a few experienceddescriptions, prompt and courteous email
people in the industry feel that your venture isresponses, or proper phone etiquette, it is
not attractive enough for lenders, you will have toimportant that you do all you can to keep
revisit your business plans.customers happy. Create an ecommerce website
5.    What will you sell: Some products sell, andthat allows customers to create user accounts
some do not. Computer related items are popular,and track their shipments. Send out newsletters
as are CDs, books and toys. Niche products are ininforming them of special schemes, discounts,
demand in select markets. Good market researchsales, and other business-related matters.  Poor
is perhaps the most important part of starting acustomer feedback can impact your business
business; it allows you to spot opportunities andbadly, so go all out to keep them as customers
get ahead of competition. Sometimes, you haveand keep their business.
to push the market - persuade people to buy4.    Working From Home Has Its Challenges:
something (for example, if you feel people whoHome-based businesses should put up a
buy a computer keyboard online may also need aprofessional front when needed. Consider hiring a
mouse, make sure they are targetedconference room for meeting suppliers and
appropriately). If you are bad at market research,important customers. Don't use your street
handling your own business may not be the rightaddress for communicating with customers; a
choice.post-office box looks more professional and
6.    Can you find suppliers: Finding suppliersaddresses privacy concerns. Install a dedicated
who are honest and offer fair priced products isphone line, work desk, and Internet connection for
difficult. Another problem is finding suppliers inhandling business matters. If you are unable to
particular regions. For example, if you want toget the necessary licenses for running a business
drop ship to Venezuela, you have to find afrom home, you should rethink your options. Tax
supplier as close to customer location as possiblefiling is difficult for home-based businesses
to save shipping costs. If your customer base isbecause the business owner is allowed to ask for
located too far away from suppliers, you have toexemptions only for business expenses and not
be ready to pay more for shipping, or findpersonal expenses.
warehousing facilities in a location. This involvesIf you are using your phone for personal as well
more costs, and if you are not ready to take onas business purposes, you have to prove that the
the additional costs, you should look again at youramount billed as business expenditure is accurate.
business plans.Similarly, if you want property tax exemptions for
7.    Can you rise to the occasion: Everybusiness, you can get an exemption only on the
business has its problems, particularly unforeseenoffice part of your home and not the entire
situations that require quick thinking. Suppose ahouse. The IRS scrutinizes small business
regular customer of yours orders a product andexpenses carefully, so make sure you save bills
your supplier is out of stock, how do you react?confirming expenses and keep them in a file for a
Yelling at the supplier will not pacify yourlong time. If you find too much paperwork
customer's need. A reseller dedicated to customerannoying, or face difficulties in tax planning, you
happiness will probably order the product frommay not be ready to start a business.
another supplier, or go out and buy it from a retail5.    Practice Discipline: You are the only person
outlet - anything to keep the customer happy.responsible for the success or failure of your
To ensure that your business does not join thebusiness. Therefore, make it a point to stick to a
ranks of failed entrepreneurial ventures, you mustschedule. Don't let your personal life intrude on
build a business with sound basics. Don't wait forbusiness, and this is very important considering
business to "take off" before you think aboutthat most online resellers drop ship from home. If
what direction to take, which markets to target,you think your family may not be supportive of
and how to plan finances. If you want a businessyour business goals, or you cannot set aside a
"some day," remember that the some day mayfew hours daily for calling suppliers, emailing
never come. Start small, but do start. Here is howcustomers, handling orders, then you are not
you can start preparing to go into business evenready to start your own business.
while employed:6.    Decide On Type Of Business Structure:
1.    Save: Put off buying the second car or aOne of the key challenges in drop shipping is hiding
new car if you don't really need it. Use cheaperthe source of the package sent to customers.
remodeling kits for your home. ReduceYou do not want the customer to know that the
unnecessary household expenses. Save as muchpackage was sent by a wholesaler and not you. A
as you can. You will need the money when yourprivate label arrangement is the safest because it
business is still emerging. Drop shipping from homeallows the reseller to label the product under their
does not require a lot of capital when comparedname and contact details. A second option is to
with other businesses, fortunately. But you willsend packages with no return address, but this
need to invest in eBay listings, online promotions,might look a little suspicious to customers.
and website development.Marketing and selling OEM products is also a good
2.    Insure your business: Business insuranceoption, but that requires more inputs than
will cover things personal insurance does not, suchtraditional drop ship reselling. If your supplier
as office supplies, equipment, and theft.refuses a private label or blind transportation
Professional liability insurance is optional for droparrangement, you have to find other ways to
ship resellers. Remember that health insuranceconduct business.
premiums are high for individuals, and if you7.    Online Or Retail: One of the best kept
cannot afford them, stay with your current jobsecrets within the drop ship community is that
to keep that insurance for yourself until you canyou do not necessarily have to operate online,
afford insurance on your own.though this is the easier, less costly method.
3.    Prepare A Business Plan: No business, noThere are critics of the online drop ship model,
matter how small, succeeds without a properwho claim that reselling online does not generate
business plan. Most new entrepreneurs put off thismuch profit. Suppliers prefer bulk order, not small
task, but a business plan is necessary to run anyorders generating less than $10 in profit,
business. For resellers, a business plan shouldparticularly if order handling involves shipping and
cover cost of inventory, supplies, supplier fee,elaborate order processing. There are companies,
logistics, etc. If you are not the kind of personsuch as Tupperware, that prefer the older style
who can sit down and draw up plans, then maybeof promoting products through affiliates who visit
staying at your 9 to 5 job is a better option.people's homes and stores, and set up stalls to
4.    Get Help From The Experts: Find friends inpromote products.
the business community. You can also visit onlineIf you cannot afford to work from home or stay
forums. Online marketers can advise you on howon your computer for long hours, you can work
to promote your business and build customerout of a small office. This option works only if
loyalty. If you are not willing to network, startingyou are buying and selling in bulk or products with
a business might be a bad idea for you.larger profit margins. For example, selling shipping
5.    Protecting Personal Assets: While largecontainers via a drop shipper is lucrative, and this
businesses function as corporate entities, smallis one of the few businesses where word of
businesses often neglect the need for protectingmouth works better than online marketing, partly
their non-business related assets. If you arebecause the market is almost always limited to
unable to pay a business loan, the lender can seizethe shipping, export, or logistics industry.